Philosophy of Care
Hartlands works under a philosophy of care that dictates that all residents shall live in a safe and comfortable environment, where they are treated with respect and equality, irrespective of their needs and backgrounds and in an environment of trust and familiarity.
We believe it’s extremely important to promote independence and understand that all of our residents should be treated as individuals so every person living with us has a plan of care designed around their requirements and preferences, granting them choice in all aspects of their daily routine. We also welcome regular visits from family and friends.
To ensure that our high standard of care is maintained, an independent quality assurance system is in place.